To retrieve a completed NestSheet print file, sign in to the account that created the export and use the ready result or Recent exports. Check the displayed expiry, download the file and save it with the job record. Completed exports have a 72-hour default download window; uploaded artwork is retained separately for 90 days.
This guide describes the account and export workflow checked on 2 October 2026. It helps the operator identify the correct production file, collect it while available and prepare a usable archive for repeat work.
Begin with the export’s account and filename
Identify the account used to start the job. Completed-export access belongs to that account, so use it when looking for the ready file. Keep the order or batch reference beside the account record used by your shop.
Next identify the filename chosen at export. A descriptive name helps distinguish several versions of the same sheet. Include a revision or production reference that the queue operator can connect to the order and artwork approval.
If a teammate is handling the next stage, provide the downloaded production file through the shop’s normal file-sharing process. Keep the artwork revision, physical dimensions, quantities and selected choke with that handoff so the receiving operator has the job context.
Collect a file that has just become ready
When the export completes, use the result’s download action. A ready-export indication helps you return to the completed job after the export dialog has been closed. Collect the file and confirm where the browser saved it.
Check the downloaded filename against the job record before moving it to the production folder. Keep the exact TIFF as the approved handoff candidate. If several files have similar names, compare the order reference, revision and recorded sheet dimensions.
Open the TIFF in MainTOP and confirm the receiving physical size and orientation. Review W1 as the white separation and inspect the fine details relevant to the job. The MainTOP export checklist covers that receiving review.
Use Recent exports for an available completed file
Open Export and find Recent exports. Locate the relevant completed job and read its status and expiry. Use the available download action to collect the stored result.
A downloaded ready result gives you the completed file associated with that job. Keep its identity clear if you have also changed the sheet since the export was created: the artwork currently visible in the workspace and the earlier production file may represent different revisions.
Record the collected file beside the order row or sheet assignment. For a batch split across several sheets, check that each assigned sheet has its own completed TIFF and that the filenames match the quantity record.
Read the two retention windows separately
Uploaded artwork and completed exports serve different purposes and have separate retention periods.
| Record | Current retention | Operator action |
|---|---|---|
| Uploaded artwork | 90 days from upload | Keep approved originals in the artwork archive |
| Completed export | 72 hours by default | Check displayed expiry and download the production TIFF |
| Local production archive | Your shop’s chosen policy | Store the source, TIFF and job record together |
Use the expiry displayed for the completed job when planning a download. The artwork retention of 90 days describes the retained source files used by sheet work. Keep both the approved source and completed print file locally when the order needs a repeatable production reference.
For a future repeat order, confirm the artwork revision, dimensions and quantities before preparing or selecting the production file. A new customer quantity or size can require a fresh sheet even when the artwork itself is unchanged.
Follow the named file message when preparing another export
If the app asks you to re-upload artwork, identify the named source in your archive. Upload the approved transparent PNG, check its physical size and copies, then review the sheet before exporting again.
Use the batch record to confirm that the intended designs are present. Recheck the outer edges, spacing, orientation and white choke after the source has been restored or revised. Those checks keep the new file connected to the current production requirement.
Choose a filename that distinguishes a fresh export from an earlier approved version. Save the new TIFF and receiving-queue observations together so the operator can identify which file belongs to the current run.
Recover account access through email
If you need to reset the password, choose Forgot password on the sign-in screen. Enter the account email address and open the reset link sent there. Set the new password and sign in to return to the account’s export workflow.
The reset link is valid for 30 minutes. Request a fresh link when returning after that window and follow the message shown on the screen. Once signed in, review Recent exports and the file’s displayed expiry before collecting it.
For an account or file question, contact support from the account email address. Include the export filename, the action you took and the message shown. Those details help connect the report to the intended job.
Build a production archive around the downloaded TIFF
A useful archive contains more than the print file alone. Keep the following records together:
- Approved transparent PNG artwork and its revision.
- Intended print dimensions and copies for each design.
- Sheet dimensions, gap, margin and selected white choke.
- Downloaded TIFF filename and export reference used by the shop.
- MainTOP queue and printer setup used for the receiving check.
- Material and sample approval details for the production run.
Use that archive when preparing repeat work or investigating a difference between runs. Compare the actual source, sheet and receiving setup with the saved record before changing the job. This keeps the explanation tied to the file that was printed.
For batches prepared across several sheets, add the sheet assignments and accepted quantities from the order-reconciliation record. The next operator can then see which TIFFs completed the order and which pieces remain to prepare.
Match the file you collected to the job you intend to run
Before handing a downloaded TIFF to the receiving operator, connect it to the sheet assignment in the order record. Several exports can share similar artwork while representing different quantities, dimensions or choke choices. Use the filename and saved job facts to identify the intended production version.
| Situation | Check before printing |
|---|---|
| Several versions of the same order | Match the TIFF to the current artwork revision and sheet assignment |
| The sheet changed after an earlier export | Identify which completed file represents the current layout |
| The file is being collected from a different sign-in | Return to the account that created the export and check the available job |
| A repeat order uses earlier artwork | Confirm the newly requested sizes and quantities against the archive |
| The receiving queue reports unexpected dimensions | Compare the saved sheet dimensions with the imported file and queue scaling |
| A source needs to be added again | Restore the approved PNG, review its size and copies, and prepare a clearly named new export |
Keep the actual downloaded file with the record. The receiving operator should be able to identify the artwork, intended sheet and selected white choke before opening MainTOP. After import, compare physical dimensions, orientation and W1 coverage with the same record.
If you need help identifying a result, describe the filename and the account used to create it, together with the relevant screen and message. Preserve the source and downloaded file while the question is being resolved.
Once the job is approved, store the final TIFF under the shop’s chosen archive policy. The app’s ready-file window serves collection; your production archive supplies the reference for later work. Keep the source, export and receiving approval connected so another operator can follow the complete job.
References
Current product facts checked 2 October 2026: Production DTF export, artwork and account access and MainTOP handoff. The production archive is an operator procedure built around the app’s current file and account workflow.
